All publications for topic

Report
Platform work in Uganda: Promoting decent work for all
This report examines the growth and penetration of digital labour platforms across various sectors in Uganda, drawing insights from surveys conducted with 647 workers. The survey encompasses workers in the taxi, delivery, online freelance and...

Research Brief
Rethinking Production Processes with AI and avoiding the Innovator’s Dilemma

ILO Working Paper 121 - Joint publication ILO-World Bank
Buffer or Bottleneck? Employment Exposure to Generative AI and the Digital Divide in Latin America
In this new paper from the International Labour Organization and the World Bank Group, researchers found that Generative AI could have transformative effects on jobs and livelihoods in Latin America and the Caribbean. Nonetheless, gaps in digital...

United Nations and International Labour Organization report
Mind the AI Divide: Shaping a Global Perspective on the Future of Work

Report
Digital labour platforms in Kenya: Exploring women’s opportunities and challenges across various sectors
This report explores how the expansion of digital technologies such as digital labour platforms is reshaping Kenya’s economic landscape, and the experiences of workers engaged on these platforms, especially women.

Harnessing the potential of digital technologies to achieve decent work in the financial sector: Policies and practices on the impact of...
The ILO report Policies and Practices in the Financial Sector that Address the Impact of Digitalization and Harness the Potential of Digital Technologies to Achieve Decent Work provides a global overview of policies, initiatives and practices...

ILO Working paper 102
A Technological Construction of Society: Comparing GPT-4 and Human Respondents for Occupational Evaluation in the UK
The paper systematically compares GPT-4's evaluations of occupations with those from a high-quality human survey in the UK, finding high correlation but also highlighting the potentials and risks of using LLMs in sociological and occupational...

Research brief
Generative AI and Jobs: Policies to Manage the Transition
This Research Brief adds a global perspective to the debate on the labour markets and generative AI, and emphasizes the importance of policies ensuring job quality and fair transitions.

Teaching and the teaching profession in a digital world – Bosnia and Herzegovina
The background paper analyzes the experiences, challenges and good practices of digital technology in teaching and education in Bosnia and Herzegovina, in order to examine the problems and ways of guaranteeing equitable access to quality digital...

The future of work in retail: Digitalization as an engine for sustainable economic recovery and decent work
Report for the Technical meeting on digitalization in the retail sector as an engine for economic recovery and decent work (Geneva, 25-29 September 2023)

ILO Working paper 95
Artificial intelligence in human resource management: a challenge for the human-centred agenda?
This paper offers guidance as to when and where the use of AI in HRM should be encouraged, and where it is likely to cause more problems than it solves.

Teaching and the teaching profession in a digital world - Rwanda
The study examines experiences, challenges and good practices in relation to digitalization in teaching and education in Rwanda and identifies actionable measures to address the challenges and ensure equitable access to quality digital education...

Teaching and the teaching profession in a digital world - Zambia
The study examines experiences, challenges and good practices in relation to digitalization in teaching and education in Zambia and identifies actionable measures to address the challenges and ensure equitable access to quality digital education...

Teaching and the teaching profession in a digital world - Kenya
The study examines experiences, challenges and good practices in relation to digitalization in teaching and education in Kenya and identifies actionable measures to address the challenges and ensure equitable access to quality digital education...

The Future of Work in the Arts and Entertainment Sector
Report for the Technical Meeting on the Future of Work in the Arts and Entertainment sector (Geneva, 13–17 February 2023)

ADWA'
The Fourth Industrial Revolution, Artificial Intelligence and the Future of Work in Egypt

Digitalization in teaching and education in Ethiopia, Kenya, Malawi, Rwanda and the United Republic of Tanzania

Digitalization and the future of work in the financial services sector
Issues paper for the Technical Meeting on the impact of digitalization in the finance sector (Geneva, 24-28 January 2022)

ILO Research Paper Series
The economics of artificial intelligence: Implications for the future of work

EMPLOYMENT Working Paper No. 246
"Negotiating the algorithm”: Automation, artificial intelligence and labour protection